How to Prepare Your Pool for a Service Technician Visit
Introduction
Booking a pool service visit? Great decision! A little preparation before your technician arrives can make the service smoother, faster, and more effective — saving you both time and money.
At Sydney Pool Servicing, we pride ourselves on keeping your pool sparkling clean and running at peak efficiency. To help you get ready, we’ve put together this easy checklist of things to do before your pool technician arrives.
✅ 1. Ensure Clear Access to the Pool Area
Before your service appointment, make sure our technician can easily reach your pool and equipment.
Unlock gates or side access points.
Move vehicles, furniture, or obstacles that block pathways.
Secure pets indoors or in another area.
If your equipment area is locked, please ensure access or leave a key in a safe spot.
📝 Clear access means we can start work straight away and finish on time.
⚡ 2. Check Power and Equipment Access
For accurate testing and servicing, your pool system needs power.
Make sure the pump and chlorinator are switched on.
Disable any automatic timers that might turn equipment off mid-service.
Let us know about any recent power issues, tripped switches, or equipment faults.
💦 3. Top Up the Water Level
Your pool’s water level is important for filtration and vacuuming.
Aim for water halfway up the skimmer box opening.
Top it up before your visit if it’s low.
If your pool has overflowed after heavy rain, let us know — we can assist with drainage.
🧴 4. Make Pool Chemicals Accessible
If you store your own pool chemicals, test kits, or special accessories, please have them nearby.
Don’t worry if you’re unsure — Sydney Pool Servicing technicians carry all the essential tools and chemicals required for regular and one-off services.
🧾 5. Note Any Issues or Changes
Communication helps us deliver the best service.
Have you noticed cloudy water, green patches, or unusual pump noises?
Mention these before or during the visit so we can investigate.
If you’d like extra work done — such as filter cleans, repairs, or green pool recovery — let us know early so we can schedule additional time.
🏡 6. Keep the Area Safe and Tidy
To ensure a smooth and safe service:
Keep the pool area free of clutter or debris.
Avoid swimming during service times.
Ensure children and pets are kept safely away.
📱 7. Stay Available for Communication
Sometimes we’ll need to confirm details or ask about specific equipment settings.
Keep your phone handy during the service window.
You’ll receive a detailed service report with water test results and maintenance recommendations after each visit.
Prefer email, text, or phone? Just let us know your preferred contact method.
💡 Final Tip
A little preparation goes a long way. By following this checklist, you’ll help ensure your pool service in Sydney is efficient, thorough, and stress-free — leaving your pool clean, balanced, and ready to enjoy.
At Sydney Pool Servicing, we believe that great service starts with great communication. Our technicians appreciate your help in preparing for each visit — and your pool will thank you too!
